News

As many of you already know, Yahoo has started to use Microsoft’s search engine technology to power their search results. Have you compared your existing search dealership results in Google to the “new” Yahoo?  Try some simple search patterns on Yahoo today.

For example, if you are a Chevrolet dealer in Paramus New Jersey test out a few basic phrases:

• New Jersey Chevrolet Dealer
• Paramus Chevrolet Dealer
• Chevrolet Impala Paramus
• Chevrolet Service Paramus

There are differences in how the Microsoft technology and Google technology work and after you have studied this for a while, those differences become clearer. I would like to challenge all readers to take a moment to take 10 popular search phrases that are part of your SEO strategy and check your rankings in Yahoo.

You can place you name beside each listing to see which your business controls and the work to raise those positions over the next few months.

Practicing What We Preach

For PCG Digital Marketing, the new Yahoo is actually recognizing our leadership in content publishing. We practice what we preach.  Some of our top keyword targets are “Automotive SEO“, “Automotive Reputation Management”, “Automotive Social Media“, and “Automotive Microsites”. You can see that our focus on SEO has rewarded us with good placement in Yahoo.

If your Yahoo results and Bing results are not as strong as Google, or visa versa, it’s a good time to roll-up your SEO sleeves and make some investment in updating your Automotive SEO strategies.

In these snapshots taken on 8/30/2010, TK stands for www.tkcarsites, PR stands for Paul Rushing from www.dealerbytes.com and ADM stands for Ralph Paglia’s ADM Community.  These are companies that are active members of the automotive digital marketing forums.

Yahoo Search: Automotive SEO

Automotive Reputation Management

Yahoo Search: Automotive Microsites

Yahoo Search: Automotive Social Media

Internet sales and marketing professionals who are currently working at car dealerships and want to master powerful SEO tools and strategies to improve the search visibility of their website are invited to participate in a unique Automotive SEO Study which will be presented at the 2011 NADA Convention in San Francisco. 

The study is co-sponsored by PCG Digital Marketing and DrivingSales.com.

The Automotive SEO Study will be limited to 100 automotive dealers*. Registration ends on August 30, 2010.

There is no cost to participate however members should budget approximately $100 for domain purchases, blog hosting and/or fees paid to third part marketing sites, directories and related sites as needed.

Study members will be trained and coached how to use content publishing, link building, social media, video, PDF brochures, and automotive networks to improve their Google Page One results for popular consumer search phrases.   Members in the study will be required to dedicate 3-4 hours a week to complete the tasks required to deliver measurable results for their dealership.

The 100 dealers will have access winning digital marketing strategies, training videos, marketing outlines, tutorials, and websites managed by PCG Digital Marketing and DrivingSales that will enhance the results of their work. In return, members in the study will share the results of their work and be included in a whitepaper being prepared by PCG Digital Marketing and DrivingSales.com.

“The Automotive SEO Study will be the first of its kind”, according to Brian Pasch, CEO of PCG Digital Marketing.   “The partnership with DrivingSales.com, the leading automotive social media community, is consistent with founder Jared Hamilton’s goal to provide digital marketing curriculums and best practices to assist automotive retailers with online advertising and communications.”

Length Of Automotive SEO Study

The study will run from September 1, 2010 to January 1, 2011. In those four months, members in the study will document their work and record data on a number of search marketing factors which will include website link counts, Google ranking for specific keywords, unique visitor traffic, lead submissions, and changes in their Google Page One Management (GPOM) results.

The results will be published and presented at the 2011 NADA Convention in San Francisco. Monthly updates during the four month study, as well as the final results, will be shared with members of www.DrivingSales.com .

Car dealers interested in the results of this study should create a free account on Drivingsales.com and follow the progress of their peers through the interactive blogs and dealership forums.

Automotive SEO Study Requirements

 The requirements to participate in the study are:

1. Participants must be an employee of a car dealership, proof will be required.
2. Participants must have written permission to write about the dealership online; blogs, press releases, social media, etc.
3. Participants must have an email address from an active dealership domain.
4. Members in the study will be required to dedicate 4 hours a week to complete the tasks required for success.
5. Participants must be willing to share the results of their work via Webmaster Tools and Google Analytics data and allow the data to be summarized* in the final study whitepaper.

No confidential data or specific dealership website results will be published in the whitepaper or made public without written permission from participant.

Register For Study

Dealers interested in participating should register online at www.automotiveseostudy.com.  Inquiries can be sent to:  info@automotiveseostudy.com.  

* PCG Digital Marketing retains the right to decline dealer participation in the Automotive SEO Study based on conflicts of interest with current clients.

“I must not fear. Fear is the mind-killer. Fear is the little-death that brings total obliteration. I will face my fear. I will permit it to pass over me and through me. And when it has gone past I will turn the inner eye to see its path. Where the fear has gone there will be nothing. Only I will remain.”

Bene Gesserit Litany Against Fear – Frank Herbert  - Dune

I’m writing this post at 35,000 feet as I am approaching Sydney, Australia on United Flight 863 from San Francisco. I have been traveling 13 hours of the 15 hours flight, and with land not too far away I started to reflect on the flight because of how I felt earlier in the day.

This afternoon, while in San Francisco, I actually had a short period of anxiety about flying which is not normal for me. I couldn’t exactly figure out why. But as I reflected on this discomfort, I started to understand the root of the problem. When I had told friends and colleagues about my trip to Australia, almost all of them had commented on the length of the flight. They acted as if I announced that I was going to run across the country.

Many said that they would never travel 15 hours on a plane. Others were convinced that flying coach class would be miserable, but in fact it wasn’t at all. These and other excuses actually have no reality except in the mind of the fearful. So since I have regularly traveled eight hours back and forth from Europe, I never felt that fifteen hours would be a far leap

Unaware of the influence of my friends’ negative projections on my trip, I had started to have cautionary reservations about getting on my flight today, but until now I didn’t realize how their feelings affected me in subtle ways. I was beginning to doubt my proven instincts and my vision for a trip with my son Connor in the land down under.

But actually, I slept the first 7 hours of the trip, watched some movies and read a book and now with 2 hours left to go I’m laughing at how easy the trip has been.  I don’t feel any worse than any flight to Europe

What is Holding You Back?

I wonder how many people are held back from experiencing new adventures because of fear; internal or external.

My flight to Australia brought to mind what is happening in the auto industry.  I have participated in numerous executive strategy sessions that discuss digital marketing opportunities and budgeting.  Fear or panic is often dealers’ common reaction to the suggestion that they increase digital marketing spending.

The tried and true advertising models of TV, radio and newspaper have created a sense of security for automotive retailers, best compared to traveling domestically.  Not many dealers are afraid of a quick trip to Vegas or to place another ad in a local newspaper. It’s something that they understand and have experienced first had.

Digital marketing spending is just like traveling to Australia; dealers have heard it is beautiful and a “must” in their travel portfolio but can’t see themselves getting on the plane.  It is not uncommon for dealers to react with fear when I suggest that they increase their overall advertising budget dedicated to digital marketing from less than 15%  to 30-50% over the upcoming year. Their reaction is normally followed by:

“What will I have to cut in order to spend more on digital marketing?  My General Managers will freak out if I reduce their traditional advertising budget!”

This article is not meant to answer this specific question because it is different for each dealership location but let me ask you a question:

Is the reason why the average automotive retailer spends less than 15% of the advertising budget on digital marketing because of the fear or because they have carefully measured the ROI of all digital marketing strategies and have chosen wisely?

Related to that question, are sub-questions:

1. Have dealers become too comfortable with what was successful in the past?
2. Does engaging in discussions about digital marketing strategies make dealer principals feel awkward or even stupid?
3. Has the lack of historical ROI data and published case studies on digital media strategies prevented dealers from embracing new opportunities or is that just an excuse?

I know a few dealer principals that have admitted to feeling awkward about engaging in digital marketing discussions when they don’t understand it themselves.  They feel vulnerable.  In these cases, my participation in planning meetings is to act as a bridge, creating analogies from traditional advertising to introduce the new paradigms of the digital and social media era.

A rising number of dealers are pushing through fear and realizing that to reach new highs for their business they must let go of the past and embrace the future of automotive retail marketing. 

In many cases, the advertising team that brought dealers to their initial pinnacle of success will not be the team that brings them to their next mountaintop experience.

Since traditional media is difficult to measure true ROI, advertising agencies have had a free pass to continue dealer spending without fear of losing budget share but that is now changing.  Dealers are now developing models to hold all methods of advertising to a standard cost/reward model.  The agencies that can’t provide a fully integrated menu of traditional and digital marketing services will perish.

The Digital Compass

The automotive industry does need guidance for the constantly changing digital terrain. Dealers need a “Digital Compass” that directs their decisions and helps them “test the waters” for the new advertising opportunities that exist in the digital world.

A “Digital Compass” initiative should hold all methods of marketing to the same standard of excellence and ROI. The dealership of the future will have marketing budgets based on data and not fear of change.

Educational forums, social networks, digital conferences and reputable consultants can act as a dealer’s “Digital Compass” in the same way the pilot of US 863 knows how to take me to Sidney.

However, dealers have to make the first step and get on the plane so they are not left behind.  The transition will never happen until dealers let go of the past.  Dealer principals have to put aside their fears and excuses and embrace digital marketing, social media and reputation management with gusto.

The digital marketing plane is leaving the airport…will you be on it?