News

Google send out notification to Certified Adwords Specialists about upcoming changes that impact Pay-Per-Click ads that utilize phone numbers on mobile devices.

This information is very important for dealers who have been using PPC ads for Mobile Devices.  If you are not targeting mobile devices, this is a reminder and wakeup call.  You should be testing mobile ads as well as mobile RETARGETING.  (Very cool)

Clickable Phone Numbers on Ads

The point is that Google is making mobile Ads more effective by adding a clickable phone number as part of the ad.  This is a win for the consumer and the advertiser who believes that targeting mobile shoppers is a smart investment.

Once gain, Google is on a roll and continually adding new ways to monetize their platform.  If your vendor keeping you to to date with the latest opportunities in search marketing?

This is a great reason why this forum is a great place to stay ahead of your competition.  Stay tuned, every week there is another great suggestion by bloggers on this forum.

Google’s Official Letter

Dear AdWords Advertiser,

If you currently have a phone number in your ad text or have plans to start adding your phone number in an ad, this is an important notice that in the coming weeks, we will be launching a new enhancement to AdWords ads that will impact charges on clicks to these numbers.

To help our mobile users connect more easily with advertisers, all non-clickable phone numbers displayed in AdWords ad text will be automatically converted into a Click-to-call number. Currently when advertisers enter a phone number directly into their ad text instead of using Call Extensions, the phone number is not clickable and will not generate a call. This can be a frustrating experience for mobile users who attempt to initiate a call to this phone number.

The new Click-to-call enhancement ensures that all phone numbers shown in AdWords ads are clickable and allows users to easily place calls from their mobile device. If your ad text includes a phone number, you will begin to receive clicks and calls on this number once the enhancement is enabled in your account. As with phone calls placed via a Call Extension, you will be charged for clicks on your phone number that result in a call.

Please note that AdWords policy does not allow for phone numbers to be inserted into ad headlines. As with all Click-to-call ads, advertisers will be charged when a user either clicks on the headline or the phone number listed in the ad. Please see below for additional information regarding this change.

Which phone number shows?

If you are currently using both Call Extensions and a phone number in your ad creative, only the newly clickable phone number in your ad creative will show. This is designed to help reduce user confusion from seeing two potentially different numbers. If you would like your Call Extension number to display, simply delete all phone numbers from your existing ad text by following these steps. You’ll also receive an additional line of ad text displaying your phone number if the Call Extension is used.

Measuring results

You’ll be able to review how many calls you receive on the clickable phone number listed in your ad text for each campaign, ad group, keyword and ad on the “Campaigns” tab in your AdWords account. Just select the “Click-type” option under the “Segment” drop down and view your report. Please note that since these are not calls generated from a Call Extension, they will not be reported in the Extensions tab reports.

Recommendations for featuring a phone number

You can simply leave your phone number in your ad text and benefit from this change which will automatically make your phone numbers clickable and enable users to call you. However, to get the most value from click-to-call, we recommend that you remove your phone number from your ad creative and create a Call Extension with your phone number directly.

This has several benefits. With a manually created Call Extension your number will appear as an additional line of ad text which frees up space in your ad creative for other promotion. In addition, when you create a Call Extension, your phone number appears on a separate line in the ad, and you’re able to take advantage of other powerful enhancements such as Vanity Numbers, Call-only and Call Metrics reporting.

Keep Up WIth Search Marketing Changes

If you would like to be notified when new digital marketing opportunities are announced, join our alerts mobile campaign.  To join,  text PCGTIPS to 75674

This will make sure that changes in the marketplace that impact your marketing and advertising investments are delivered to your mobile phone.

Brian Pasch, CEO
PCG Digital Marketing
Text PCGedu to 75674 get information on our upcoming conferences
Brian Pasch

The tsunami of changes that are coming from Google these days is without parallel.  I look back to October 2010 when Google Places was integrated into organic search results and since that major shift, the team at Google has been keeping Automotive SEO strategists on their toes.

It is clear that organic search results shown on Google Page One are being influence by social media posts, likes, fans, and now +1.  Just this week I noticed that a dealer’s Facebook page moved to the second spot on Google Page One over well aged and well linked microsites.

This dealer has over 35,000 likes to his Facebook dealership page.  The highly trafficked Facebook Page outweighs the SEO strength of his other web assets.  Change is here and documented!

Google +1 Implementation

Now we have Google +1 to play with and people are asking how they can leverage this new search “stamping” tool.  According to Google’s website:

“Click +1 to publicly give something your stamp of approval. Your +1′s can help friends, contacts, and others on the web find the best stuff when they search.”

Do you believe that your business provides great products and service to local consumers?  Do your employees feel the same way?  If the answer to both questions are “YES”, then what strategy do you have in place to educate and energize each employee to +1 your key digital assets.  These assets are MORE than your website.

Your Google +1 strategy should include your Youtube Videos, microsites, press releases, slideshare docs, etc.  Any web assets that will help consumers connect with your brand and that show your company in a positive light.

Have you started tagging your web assets with the +1?  What are you waiting for then!

Empowering Your Customers

Once you and your employees have been educated and a strategy put in place, next comes family, friends, and customers.  This means that you email templates and communication process for soliciting reviews can be enhanced to leverage the Google +1 tag.

Have you added the +1 toolbar on all your blogs like the one at the top of this page? This toolbar makes it easier to get your readers and fans to engage in your +1 strategy. By the way, have your new customers been encouraged to +1 tag your Google Adwords ads?

By the way, before you leave this page, use the toolbar at the top to +1 the article and share it with your network.  What are friends for, correct?

When You Use Google +1 – SERP’s Change

Here is a quick task, please follow along with me.  Log into your Google Account.  Go to Google and search “Automotive SEO“.  Here is what you will see if you are logged into your Google account:

The first two listings should be www.dealer-seo.com and www.automotiveseo.co. 

Click on the +1 button for these two listings.

What happens after your +1′d these two listings, the next time you search for this same phrase “Automotive SEO“.  What changed?

Now was that hard to do?  You know the top search phrases that consumers use to find your goods and services.  If your website is not at the top of search listings, these +1 tags from local consumers can make your listing stand out.   Do you want your website assets to stand out?

The Bigger Picture – Socialized SERP’s

Google is aligning business interests and search engine result pages (SERPS) to get more consumers to create a Google account and use Google tools.  Once Google decided to get into the review business, a clear signal was sent.  Reviews posted with GOOGLE accounts can be leveraged top increase SERP visibility and traffic; that’s Google Boost.

Now that Google allows consumers to “mark” their favorite search engine result pages, once again businesses will educate and encourage consumers to mark THEIR listings to create a more visible SERP listing.

The future of SERP’s is socialized and personalized results for local markets.  The sooner your business engages with a proactive review collection process and now a proactive +1 process, the faster your SERP listings will be standing out.  The faster your PPC campaigns can be enhanced with “stars”.

Do You Have A Search Strategy

If you need assistance implementing a strong search marketing strategy that includes reputation management, SEO, Google Adwords, or Google Boost, we would love to discuss your needs and come up with a customized plan for your market.  Call our team at 732.450.8200 and ask for Matt O’Such for a free consultation.

The +1 button which has been added to organic search results is now coming to your Adwords campaign. I love how Google continues to “socialize” SERP pages and it also changes the game in regards to being on Google Page One.

18 months ago being on Page One was the goal of most Automotive SEO strategists. Today, you need to make sure your online reviews, social media “likes”, and now “+1′s” also show next to your listing.  At the risk of sounding like a broken record:

Being on Google Page One with poor reviews is actually hurting your brand.  Now, being on Page One with nobody recommending your page is going to be negative as well!

Email From Google About Adwords +1

Here is the email from Google I received today: (in italic)

In the coming weeks, your search results and ads on Google will include a +1 button, which users can click to recommend your ads. You don’t need to make any changes to your account in order to take advantage of them. The final landing page URL of your ads can also appear on the Google profile of any user who +1’s your ad.

Here’s how the +1 button works:

Let’s say you own a hotel in Madrid. Brian had a lovely stay at your hotel last summer. When Brian starts researching accommodations for his next trip to Spain, he searches on Google while signed into his Google account, and sees your ad. He clicks the +1 button on the ad to recommend it to his contacts.

When Brian’s friend Ann plans her trip to Spain, she signs in to her Google account, searches, and also sees your ad – plus the personalized annotation that Brian +1’d it. Knowing that Brian recommends your hotel helps Ann decide where to stay during her travels.

Think of the +1 button as a way for fans of your business to recommend what you offer, for all their friends and contacts to see. By helping searchers see more personal, relevant ads, we believe you’ll see more qualified traffic. You can also add the +1 button to your site to give your customers the opportunity to +1 your site after visiting it.

What +1 Means To Your Business

Do you have a process to leverage the Google +1 feature for your business?

The +1 is the next “gold rush” for Page One relevance and conversion. Imagine what happens when your organic listing for your dealership home page have 100 +1 votes. In this example, what happens when your ads get recommended.

I hope you can see the clear opportunity and now you just need a strategy. Automotive Advertising and Google search marketing is continually evolving to provide the most RELEVANT and DESIRED result for consumers.

That said there are creative ways to empower your customer base to make sure you get the attention you need on Page One.  You need an online marketing strategy and these continued changes should be proof enough that dealers need to be paying attention and reacting.

Note:  Did you see the Google +1 voting tool at the top of this page? Time to get this on your blogs as well.

Digital Marketing Strategy – Do You Have One?

I’ll be reviewing the opportunities for the Google +1 tool at all of the upcoming PCG Pit Stop Conferences. I will also be addressing the impact of social media links and likes, which continue to influence SERP’s.

Dates and locations can be found at http://www.pcgpitstop.com.